Effective Date: 

NovaLex, LLC ("NovaLex," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://novalexllc.com or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website
• Request information about our services
• Subscribe to our communications
• Engage our professional services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Message or inquiry details

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Provide our legal support services
• Send you information about our services (with your consent)
• Improve our website and service offerings
• Comply with legal obligations

SMS Privacy Policy

Your phone number will be handled in accordance with this Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from NovaLex, LLC related to your inquiries, appointment updates, and information about our legal support services.

Message Frequency: Message frequency may vary based on your interactions with us.

Message and Data Rates: Standard message and data rates may apply depending on your carrier.

Opting Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at [insert your email address or phone number].

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist us in operating our website (under strict confidentiality agreements)

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

NovaLex, LLC
Email: [Your contact email]
Phone: [Your contact phone]
Address: [Your business address]

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Implementation Checklist

✅ Step 1: Add the SMS consent checkbox to your Contact Us form
✅ Step 2: Create a new "Privacy Policy" page on your website
✅ Step 3: Link the Privacy Policy from your footer and from the SMS consent disclosure
✅ Step 4: Update the bracketed placeholders with your actual contact information
✅ Step 5: Add the effective date when you publish the Privacy Policy
✅ Step 6: Notify John Dave at Dialpad once changes are live

Additional Notes

• Make sure the Privacy Policy link in the SMS consent disclosure actually links to your new Privacy Policy page
• Consider adding the Privacy Policy link to your website footer for easy access
• Keep a copy of this policy for your records
• Review and update the policy annually or whenever your practices change